How to Reach Out to iBlog Customer Support

Are you in need of assistance with iBlog? Look no further! The iBlog customer support team is ready to help you with any inquiries or concerns you may have. Whether you have questions about using the platform or need help troubleshooting an issue, we’ve got you covered.

Contacting iBlog Customer Support

To ensure that you have a smooth experience, our customer support team is available during the following hours:

  • Monday-Friday: 8am – 7pm AEDT
  • Saturday: 9am – 4pm AEDT
  • Sunday: 10am – 3pm AEDT

How to Get in Touch

We have different options available to suit your needs when contacting iBlog:

Phone Support

If you prefer speaking to someone directly, our customer service hotline is available. You can reach us at 1300 72 88 22. We are here to assist you during business hours. For emergency assistance during your travels, we also have a dedicated hotline: 1300 36 26 44.

Online Support and Claims

For your convenience, we offer online support and claims services. You can submit a claim online at any time by visiting our website. If you have any general questions or need assistance, our Customer Service team is available at 1300 72 88 22 during business hours.

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If you need to reach us via mail, our Australian head office is located at Zurich Tower, 118 Mount Avenue, North Sydney, NSW 2060. Our postal address is Cowl-Extra Insurance Services, Private Bag 913, North Sydney, NSW 2059.

Media Enquiries

For media inquiries, please send an email to our communications team at [email protected].


Q: Do you have a list of frequently asked questions?

Yes, we do! We understand that you may have some common queries about iBlog. Head over to our FAQs page and COVID-19 FAQs page to find answers to the most frequently asked questions. If your question is not listed, feel free to reach out to our Australian Customer Service team at 1300 72 88 22.

Supporting Vulnerable Customers

At iBlog, we prioritize supporting our customers who may be experiencing vulnerability. We strive to provide care, dignity, sensitivity, respect, and compassion to all our customers. Our dedicated team is committed to assisting customers who require additional support due to various circumstances.

If you need assistance or have any concerns, don’t hesitate to contact our customer support team. We are here to ensure that you have the best experience possible with iBlog.


iBlog is dedicated to providing excellent customer support to all users. Whether you have questions, need assistance, or want to provide feedback, we are here to help. Reach out to our friendly customer support team today for any assistance you may need. We are excited to assist you on your blogging journey!

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