Visas and Immigration: Simplified Process and Updated Information

Are you planning to visit Australia or immigrate there? Navigating the visa and immigration process can sometimes be challenging. Fortunately, iBlog is here to help. We provide you with the latest news and valuable information regarding the Australian visa and immigration system.

Pre-lodgement Enquiries

Visa and citizenship applications are managed by the Department of Home Affairs. For comprehensive information on applying for visas and citizenship, visit the Immigration and Citizenship website. The website offers useful tools and resources to help you understand the requirements. If you’re having trouble finding specific information, don’t worry! Our Home Affairs Digital Assistant is there to assist you. Simply click the “Ask a question” button on the Immigration and Citizenship website to get started.

Post-lodgement Enquiries

If you have already lodged an application with the Department of Home Affairs and need specific information, you can submit an enquiry through the Australian Immigration Enquiry Form. Please note that the Department does not provide pre-lodgement migration advice.

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Global Service Centre

For additional information or assistance, you can reach out to the Global Service Centre (GSC) at +61 2 6196 0196. The GSC operates Monday to Friday, from 9:00am to 5:00pm local time. If English is not your preferred language, you can engage a Translating and Interpreting Service (TIS) interpreter by selecting option 6 when calling the GSC. Alternatively, you can visit the TIS National website for more information.

Check Twice, Submit Once

To expedite the processing of your visa application, ensure that it is ‘decision ready’ when you submit it. For more information on how to prepare your application, visit the Check Twice, Submit Once page on our website. If any of your supporting documentation is not in English, please provide an English translation along with the original document.

Traveling to Australia during Peak Holiday Seasons

If you plan to visit Australia during the festive Christmas and Tet periods, it is advisable to apply as early as possible and submit complete applications, including English translations of documents not issued in English. For more detailed guidance on applying for a visitor visa, refer to the Applying for a visitor visa page on our website.

Citizenship ‘Facilitation’ Letters

Please note that the Australian Embassy and Consulate-General cannot provide ‘facilitation letters’ or ‘certificates of nationality’ for children born in Vietnam to Australian parents or parents with mixed nationalities. To determine the citizenship eligibility of a child born outside Australia, you must lodge an application for Australian Citizenship by Descent with the Australian Government.

Allegations Related to Suspicious Border Activities

If you come across any suspicious border activities, you can report them anonymously through Border Watch Online Report. Your observation can help prevent larger border crimes and contribute to maintaining the integrity of immigration and customs systems.

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Compliments, Complaints, and Suggestions

Your feedback is highly appreciated and valuable to us. It helps us improve our services and address any concerns or issues. If you would like to provide feedback or have any suggestions, please visit our website’s Compliments, Complaints, and Suggestions page.


Here are some frequently asked questions related to temporary entry visas, work and holiday visas, and migration visas:

  1. Temporary Entry visas
  2. Work and Holiday (Subclass 462) visa
  3. Migration visas

Vietnam Information

For applicants in Vietnam, here are some specific details to keep in mind:

  1. Biometrics Collection in Vietnam
  2. Approved Medical Clinics in Vietnam
  3. Beware of visa scams operating in Vietnam

Stay updated with the latest news and information regarding visas and immigration by visiting the iBlog website. We strive to provide you with accurate and up-to-date information to make your journey to Australia smooth and hassle-free.

Last updated: 28.12.2023

iBlog – Your Trusted Source for Visa and Immigration Information

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