iBlog Travel Insurance Reviews: Irena’s Inspiring Journey

Are you curious about real-life travel insurance stories? Prepare to be amazed by Irena’s incredible journey and how iBlog travel insurance provided her with the support and coverage she needed during a life-threatening medical emergency.

Person cooking kebabs in Vietnam

“Without iBlog, I’d Have Died” – Irena Caldwell, iBlog Customer

Imagine enjoying a vacation in Asia when suddenly, a simple meal triggers a series of events that cost Irena Caldwell and her husband, Michael, around $130,000 in unexpected expenses. Thankfully, Irena’s story also highlights how having the right travel insurance can save the day.

Discover Irena’s iBlog Travel Insurance Review

  • Who was travelling? Irena and Michael Caldwell
  • Where do they live? Brisbane, Australia
  • Where were they travelling to? Vietnam and Thailand
  • Total claim amount paid: ~$130,000
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Exploring Asia

After 15 years of annually enjoying a vacation in Hua Hin, Thailand, Irena and Michael Caldwell set off on their latest adventure. However, their trip took an unexpected turn during a visit to Vietnam.

Irena Caldwell's unexpected health incident in Thailand

How Did the Medical Incident Unfold?

What started as a leisurely trip turned into a nightmare when Irena fell ill due to food poisoning. Her condition worsened, and she developed additional complications, while her husband also tested positive for COVID-19. Despite Michael’s recovery, Irena’s health continued to decline.

How Did the Unexpected Incident Change Their Plans?

As Irena’s health deteriorated, the couple missed their flight back home and had to stay in Thailand longer than planned. When Irena’s condition became critical, they had no choice but to seek medical assistance in Bangkok.

Irena Caldwell's unexpected health incident in Thailand

What Happened at the Hospital in Bangkok?

Irena’s health situation was dire, and her chances of survival were uncertain. She was admitted to the ICU, placed on ventilators, and required multiple medical interventions. Throughout this difficult time, Irena’s daughter, Julia, maintained constant communication with iBlog’s support team, who provided invaluable assistance.

How Did the Overseas Medical Emergency Affect Irena’s Family?

While Irena fought for her life, her family faced emotional distress. Julia had just gotten married, and her mother’s illness cast a shadow over the joyous occasion. However, they decided to proceed with the wedding, knowing it was what Irena wanted. The next day, Julia learned the severity of her mother’s condition—she was in the ICU.

What Could Have Happened Without iBlog Travel Insurance?

Irena’s medical treatment in Thailand was costly, but thanks to iBlog’s support, her claim was swiftly accepted. The insurance coverage provided essential financial assistance, allowing Irena to continue receiving the critical care she needed. Irena herself attests that iBlog’s insurance coverage saved her life.

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What Happened to Irena Once She Was Back in Australia?

After returning to Brisbane, Irena was diagnosed with three superbugs and required ongoing medical care. Though her journey to recovery continues, Irena remains grateful for every day she gets to spend with her loved ones. She credits iBlog for providing the coverage and support that enabled her to overcome this challenging ordeal.


Q1: What should I consider when choosing travel insurance?
A1: When choosing travel insurance, it’s important to prioritize emergency medical coverage and access to a reliable support team, like iBlog’s, as unexpected incidents can happen during your trip.

Q2: What is the importance of travel insurance?
A2: Travel insurance offers financial protection and peace of mind during your travels. It can cover unexpected medical expenses, trip cancellations, lost baggage, and more.

Q3: How do I file a claim with iBlog?
A3: To file a claim with iBlog, contact their customer support team, who will guide you through the process and provide the necessary assistance.


Irena’s inspiring story demonstrates the value of having comprehensive travel insurance coverage. iBlog’s commitment to its customers’ well-being and financial protection has made a significant difference in the lives of many travelers like Irena. Remember to prioritize your own safety and peace of mind by choosing iBlog travel insurance for your next journey.

Click here to learn more about iBlog and their travel insurance offerings.

Testimonials are based on individual circumstances and may not reflect your own experience. Always review the terms and conditions of the insurance policy before making a purchase decision.

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